Antelope CRM

CRM built for trading sales and retention teams

Antelope CRM gives brokers and financial sales teams one place to manage leads, clients, calls, tasks, retention activity and performance. It is designed for high-volume sales operations, not generic contact storage.

Antelope CRMLive
284New leads
63%Contact rate
€148kDeposits
NewCyprus leadFTD prospectWarm follow-up
CalledCallback 14:30Interested FX
Converted€5,000 depositKYC approved
Live Call ManagerAgent: Daniel03:42
AI summary

Client asked about spreads. Follow-up task created.

Lead speedRoute and call before interest cools
Desk controlSee agents, callbacks and outcomes
Retention contextFunded clients stay actionable
Workflow

From lead arrival to funded client

Antelope CRM is designed around the real sales floor: leads arrive, Ninja rules assign ownership, agents call, managers monitor, and the client journey continues into KYC, payment and retention.

01Lead captured

Traffic, forms, imports, affiliates or campaigns create a CRM record with source, language, country and campaign context.

02Ninja routing

Smart allocation rules send the lead to the right desk or agent by source, availability, language, performance or business rule.

03Call and follow up

VOIP, call history, SMS/email, callbacks, tasks and notes keep the agent focused on the next action.

04Manager control

Team leaders monitor contact speed, call outcomes, missed callbacks, source quality, FTDs and retention actions.

Product depth

CRM modules that matter on a sales floor

Instead of describing CRM as generic pipeline software, this page explains the desks and controls Antelope supports.

Lead operations

Control how leads enter, route and move through the desk.

  • Source attribution
  • Ninja assignment rules
  • Lead status permissions
  • Duplicate/source control

Call Manager

Give managers real visibility into calling behavior.

  • VOIP integration
  • Call outcomes
  • Recordings and history
  • Callback discipline

Retention desk

Keep funded clients visible after the first deposit.

  • Client activity timeline
  • Deposit/trading context
  • Retention queues
  • Follow-up tasks

Management dashboards

Turn daily sales activity into decisions.

  • Agent KPIs
  • Source ROI
  • FTD conversion
  • Desk performance
Operational view

What each team sees

The same client record becomes useful to different teams without rebuilding reports.

Sales agentWho to call nowLead status, source, script notes, last activity
Retention agentWhich client needs actionDeposit history, activity signals, open tasks
Team leaderWhere performance is leakingContact speed, callbacks, outcomes, FTD conversion
OwnerWhich channels produce revenueLead source, desk, deposit and retention quality
Insight layer

Sales insight should create action

Dashboards only matter if they change behavior.

Missed callback alerts

Surface clients that were promised a callback but were not contacted.

Source quality view

Separate high-volume low-quality traffic from sources that produce real FTDs.

Agent coaching

Identify scripts, objections and call outcomes that need manager attention.

Details

Questions buyers usually ask.

Is this a generic CRM?

No. It is built around lead speed, calls, deposits, retention and broker/sales operations.

Can it support non-broker sales teams?

Yes. Insurance, real estate, academies and product sales teams can use the same sales and retention workflow.

Can managers see agent activity in real time?

Yes. The CRM page should show that managers can monitor calls, callbacks, outcomes, lead ownership, deposits and desk performance instead of waiting for manual reports.

How does Ninja routing decide who receives a lead?

Routing can be based on source, country, language, desk, availability, performance or custom business rules.

Does CRM connect to deposits and KYC status?

Yes. The value is that sales and retention teams can see onboarding, payment and client activity context from the same client record.

Can retention teams work from the same system?

Yes. Funded clients, inactive clients, failed deposits and follow-up tasks can be managed by retention desks inside the same CRM workflow.

What makes this useful for high-volume sales teams?

Speed-to-lead, call discipline, callback ownership, source attribution and manager dashboards are built around daily sales-floor pressure.

Next step

Map this to your real operation.

Show us your current CRM, Client Area, payment, KYC, traffic, IB, trading and reporting flow — we will map how Antelope should fit.